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ABOUT ECONOMY BUSINESS ENTERPRISE MISSION CRITICAL FOR THOSE THAT ARE TECHNICALLY MINDED... Our hosting company was founded on the understanding Australia required a world-class web hosting facility specifically designed to meet the needs of SME business owners. All our customers are hosted on advanced web hosting infrastructure typically designed for multi-million dollar websites, but made available to our customers in a shared environment. Our hosting company has become one of Australia's largest and most prominent specialist domain name, web hosting, email, online marketing and eCommerce service providers. They specialise in delivering quality, affordable solutions to clients who have chosen to take their business online. Thus ensuring our customers receive the highest level of technical performance and customer service. World Class Facility When you choose us for your web services, you can be sure that you are getting the best in technical infrastructure. Their data centre is located at the state-of-the-art Global Switch facility in Sydney. Global Switch Sydney is Australia's largest carrier neutral facility giving our customers the very best in environment, security and back-up systems. They: * use quality hardware and software including fibre channel RAID storage devices * ensure that there is no single point of failure with fully redundant, load- balanced web clusters * continuously monitoring all systems and servers * conduct daily back-ups with offsite archives of weekly and monthly backups. Your data is secure The data centre maintains the highest level of building security around the clock. The centre's multiple CCTV points, secure entries and exits and limited access areas are all managed by building control staff 24x7. An optimal operating environment is maintained at all times. The temperature in the technical space stays at 22°C (±2°C), with a humidity range of 50% (±10%). Fire detection and suppression equipment includes smoke and heat detectors in all areas, dry pipe sprinklers in technical areas, dry risers to all floors and smoke and gas clearance system. The power supply is provided through a minimum N+1 redundancy; the main power is supplied via two 33kV dedicated incomers, a diverse A&B power supply distributed at 11kV via a rotary UPS and multiple ring main circuits. All power and cooling in the data centre are supported by up to 22 rotary UPS units. During power outages, there is an onsite diesel power generator (360,000 litre capacity) that can support the centre at full capacity for 24 hours. This is backed up by a 2 hour/24x7 fuel delivery contract. High Speed Data The data centre facility features a dedicated 155 MBit STM1 ATM link, and multiple OC3 internet connections with 6MB available PVC for failover. All services are run on IBM NetFinity 4500R rack mounted web servers. These are specified to be mission critical machines, scalable to incorporate the use of a RAID disk array. Cisco and Lucent Network equipment is used, with full service contracts. All hosted websites enjoy the benefit of full load balancing across a clustered web server farm, all the data being stored in a fibre channel RAID array. Load balancers ensure web requests to any website are distributed to the least busy web server machine, maximising performance 24x7. Redundancy exists at every level with each point of failure protected by a fully automated fail-over replacement. This really is web hosting at it's best. 24 hour management of services provides Australia's only fully automated, password-protected, web-based system.

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